Shipping policy
At My Store, every order is checked, packed, and handed off to our carriers within 1-2 business days of purchase. You'll get a confirmation email the moment your package leaves our warehouse.
Delivery Timelines
- Standard shipping: typically arrives within 5-8 business days after dispatch
- Expedited shipping: typically arrives within 2-4 business days after dispatch
- Timelines are estimates and can shift with carrier volume, weather, or remote delivery areas
Shipping Costs
Shipping rates are calculated at checkout based on your location and order size. Many orders qualify for free shipping once a minimum order threshold is met — look for the free-shipping banner at checkout to see if you qualify.
Tracking Your Order
A tracking link is emailed as soon as your order ships. Please allow up to 24-48 hours for tracking data to update after dispatch. If your tracking shows no movement for several days, contact us at service@vewear.shop.
Address Accuracy
Please double-check your shipping address before checkout. Once an order enters processing we may not be able to change it, and packages returned due to an incorrect address may incur reshipping costs.
Returns, Damages & Support
- Returns accepted within 30 days of delivery; items must be unused and in original packaging
- Refunds are issued to your original payment method within 5-10 business days of us receiving the return
- Exchanges are available for size or color swaps, subject to stock
- Damaged, defective, or incorrect items are replaced or refunded at no cost — just email photos to service@vewear.shop
Questions about your shipment or an order at vewear.shop? Our team at service@vewear.shop is happy to help.